These Terms and Conditions outline the rules and regulations for using AllPhase Cleaning’s services. By booking our services, you accept these terms.
1. Services
We agree to provide cleaning services as outlined in the booking confirmation. Services may include domestic, commercial, construction, confined space, and specialist cleaning.
2. Bookings & Cancellations
– Bookings must be confirmed via phone, email, or our website.
– Cancellations made more than 48 hours before the appointment will not be charged.
– Cancellations within 48 hours may incur a call-out charge.
3. Payments
Payments are due upon completion of services unless otherwise agreed in writing. We accept bank transfer, card, or other agreed methods.
4. Liability
We are insured with public liability and employer’s liability cover. We will not be liable for pre-existing damage, wear and tear, or issues outside our control.
5. Health & Safety
Our staff follow UK health and safety standards including CSCS awareness and confined space regulations. Clients must inform us of any site-specific risks.
6. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be handled by UK courts.